Service terms,
kept transparent.

What AutoDoor does

AutoDoor receives service requests and coordinates inspections, estimates and car care at the customer’s address with the assigned doorstep team. Availability varies by service, area and requested slot.

Quotes and bookings

Estimates depend on the information supplied and may require a physical inspection. Confirm parts, labour, taxes, timing, warranty and the final price with AutoDoor before authorising work. Confirming an estimate records your approval; the team then coordinates the doorstep work and service updates.

Hermes assistance

Hermes can guide service selection, pricing, booking and tracking, and can pass your query to the AutoDoor owner. Its replies are informational and do not confirm a booking, technician arrival, diagnosis, final repair price or insurance approval. Urgent safety concerns still require direct professional or emergency assistance.

Bookings and payments

This site does not collect online payments. Any repair payment, taxes, parts choice and warranty must be confirmed with the assigned service team before work is authorised.

Cancellations and refunds

You can cancel an unbooked request from its private link. For a booked or started job, contact the AutoDoor team. Any inspection fee, authorised labour or ordered-part charge will be explained from the recorded booking. AutoDoor has collected no online payment to refund in this version.

Service standards

Estimates must describe the intended scope and key inclusions. Work may change after disassembly or deeper diagnosis only after the team explains the reason and receives customer approval.

Need help?

Contact the AutoDoor team for a booking issue, complaint or cancellation. Operator details, warranty terms and service-specific conditions will be confirmed with the customer before commercial work begins.